Deep-Insights AI runs live warehouse, transport and freight operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines. This page sets out how the platform meets regional data protection law, which industry platforms it connects to, and what safeguards apply when AI agents act on operational data.
Obligations we design for in each Southeast Asian market where customers operate.
Consent, purpose limitation, access and correction rights, breach notification to PDPC within 3 calendar days of assessing a notifiable breach. Deployments can be hosted in Singapore with data residency pinned in-region.
Data-user obligations for disclosure, security and retention, mandatory breach notification and data protection officer appointment for covered processing.
Lawful basis and consent records, controller/processor responsibilities, 3x24-hour breach notification, and cross-border transfer safeguards.
Consent management, data subject rights handling, records of processing activity and transfer adequacy assessments.
Data processing impact assessment filings, local storage considerations, and documented cross-border transfer dossiers.
Registration where thresholds apply, security measures, breach notification to the NPC, and data sharing agreements.
Air cargo booking, capacity and status message exchange with participating carriers and ground handlers, so bookings and milestones flow into the platform without re-keying.
Permit data preparation and validation against shipment records before submission through your declaring agent or broker interface.
Container gate, yard and vessel event data ingested for container operations, demurrage and detention calculation.
Rate, booking and tracking exchange with major ocean and air carriers plus intra-Asia regional operators, via API, EDI or agent-driven portal handling.
Settlement documents formatted to local e-invoicing requirements including Singapore InvoiceNow (Peppol) and Malaysia MyInvois.
SAP, Oracle, Microsoft Dynamics and regional ERP/WMS integration, with reconciliation back to the system of record.
TLS 1.2+ in transit and AES-256 at rest. Secrets and credentials are stored in a managed vault, never in application code or logs.
Production data can be pinned to Singapore or another regional data centre. Cross-border transfer is contractual and documented, not incidental.
Every automated action an AI agent performs is logged with the input it read, the rule it applied, the approval it received and the record it changed.
Role-based access, least-privilege service accounts, SSO/SAML for enterprise identity providers, and periodic access reviews.
Production data can be hosted in Singapore or another regional data centre of your choice, with data residency stated in the contract. Cross-border transfers, where required, are covered by documented transfer mechanisms.
The platform is built to support PDPA obligations: consent and purpose records, access and correction handling, retention limits, breach detection and notification workflows, and a data protection officer contact for customers. Compliance is a shared responsibility — we provide the controls, you define the processing purposes.
Yes. Deep-Insights AI supports message exchange with SHAPE for air cargo, terminal and PSA container event feeds, customs permit preparation and Peppol-based e-invoicing, alongside direct carrier API and EDI connections.
Agents process only the fields needed for the workflow, operate inside your tenant, and never use your operational data to train shared models. Personal data in documents can be masked in agent prompts and logs.
The platform is operated to ISO 27001-aligned controls with SOC 2-style logging, change management and vendor review practices. Customer-specific audit and due-diligence packs are available on request.
Agents operate within configured approval thresholds. Actions above a threshold require human sign-off, and every action is reversible and traceable, so accountability stays with the documented approval chain.
We provide security architecture documentation, data flow diagrams, sub-processor lists and regional hosting details for procurement and legal review.
Contact us